Placing an order at MySolvera is simple. Visit the product page, choose the quantity you want, and click “Add to Cart.” When you’re ready to complete your order, go to your cart and click “Checkout.” Follow the steps shown on the checkout page to finalize your purchase.

Once your order has been shipped, you will receive a tracking number.

You can enter this code on our Track & Trace page to follow your package.

Please note:

It may take 1–3 business days after receiving your tracking number before tracking information becomes visible.

If you didn’t receive your tracking number, contact our support team — we’ll provide it right away.

If you made a mistake with your shipping address, contact us as quickly as possible.

If your order has not yet been processed, we can update the address for you.

If the order has already been shipped, we will do our best to help, but we cannot guarantee changes once the package is in transit.

Our processing time is 1–3 business days (Mon–Fri). After processing, delivery typically takes 4–7 business days. Total estimated delivery time: 5–10 business days after your order is placed. During holiday periods or unusually high demand, shipping times may be slightly longer. We always keep you informed and do everything we can to deliver as quickly as possible.

If you want to return your order, please visit our Return Policy page for full instructions.

In short:

• 
  You have 14 days to request a return
  
• 
  Products must be unused and in their original packaging
  
• 
  Return shipping costs are at your own expense
  

Once approved, you can send your item back using any carrier you prefer.

If you want to cancel your order, contact us as soon as possible. If your order has not yet been processed or shipped, we will cancel it for you. Orders that have already been processed or shipped may no longer be cancelled but can still be returned following our return policy.

At this time, we mainly ship within the United States. If you are located outside the US and would like to order, please contact our support team — we may be able to assist depending on your location.

No, MySolvera operates exclusively online. This allows us to keep our prices fair and focus entirely on offering practical, problem-solving products.

We accept secure payments through major methods such as:

• 
  Visa
  
• 
  Mastercard
  
• 
  American Express
  
• 
  PayPal
  
• 
  Apple Pay / Google Pay (where available)
  

All payments are processed through secure, encrypted systems.

Please first check your spam or junk folder — sometimes emails end up there. If you can’t find it, contact our support team with your full name and email address. We will resend your confirmation right away.

Every product we offer is designed to help with a specific need or challenge. If the product did not have the effect you expected, contact our team. We will help you with troubleshooting, tips, or — if needed — guide you through our return process.

You can unsubscribe in two ways:

A. Click “Unsubscribe” at the top of any marketing email

B. Scroll to the bottom of the email and click the “Unsubscribe” link

If you still receive emails afterward, contact us and we will remove you manually.

No problem — our team is here for you.

Simply reach out and we’ll assist you as quickly as possible.